USPS Priority and First Class Mail take approximately 1-5 days to deliver. UPS Ground and USPS Parcel take approximately 2-8 days, depending on the destination. Once we ship your order, we have no control over the U.S. Post Office or UPS on the exact date of delivery.
For USPS packages: to find out if your mail or package has not met the delivery standards, please check the chart below.
|MAIL CLASS||DELIVERY STANDARD||CONTACT CUSTOMER SERVICE AFTER:|
|First-Class Mail®||2 - 3 days (not guaranteed)||5 or more Days from the date of mailing|
|Priority Mail®||1, 2, or 3 days (not guaranteed)||5 or more Days from the date of mailing|
|Priority Mail Express™||1 - 2 days (guaranteed)||Guaranteed Delivery Date/Time Missed|
|Standard Post™||2 - 8 days (not guaranteed)||14 or more Days from the date of mailing|
If your mail or package has not arrived within the time noted above, please complete a delayed mail report. Please have you mail or package information available when completing the form, particularly your tracking number if applicable.More information on delayed mail ›
International orders are shipped by USPS Express International or USPS Priority International. We have no control over shipping delays due to Customs Inspections. If your order does not arrive after 30 days, we will contact our insurance firm. If you file a claim with paypal or your credit card bank, we will respond to the claim after 30 days.